Last updated: Jan 17, 2022
In order to better serve our clients and website users, BitBlockAi (defined below) is dedicated to safeguarding and respecting their privacy. We respect your privacy and will only use information about you when you use our services, which include our content on the BitBlockAi.com website and any other websites, pages, features, or content we own or operate (collectively, the "Site(s)") (as defined below), any BitBlockAi or BitBlockAi Pro API or third-party applications that rely on such an API, and related services (referred to collectively hereinafter as "Services").
Thank you for taking the time to read our Privacy Statement in its entirety. If you have any queries concerning this Policy, please feel free to contact us at support@BitBlockAi.com.
By accessing and using our Services, you acknowledge and agree that you are bound by the terms of this Privacy Statement. Where we are required to get your permission to handle your personal information, we will do so for the purposes of collecting, using, and disclosing your personal information, as described in further detail further down this page. It is possible that further "just-in-time" disclosures or information regarding the data processing practices of certain Services may be provided. These notifications may be used to augment or clarify our privacy rules, or they may be used to present you with more options about how we handle your personal information.
At any moment, we reserve the right to modify this Privacy Statement, and such changes will be reflected in the date at the top of this page. Any material changes will be communicated to you through email (delivered to the email address indicated in your wallet), text message (sent to the phone number specified in your wallet), a notice on our Services, or other means permitted by law.
OUR COMMUNICATIVE RELATIONSHIP WITH YOU
bbAi, "we," "us," and "our" refer to the BitBlockAi group of companies, which owns and runs businesses across the globe that offer services to our clients. The CB operating entity with whom you have a business relationship decides how and why your personal information is handled in connection with the Services that are provided to you (often referred to as a "data controller").
It is possible that you may be asked to supply personal information anytime you communicate with a bbAi company. Companies affiliated with the bbAi are entitled to share and use your personal information in accordance with this Privacy Notice. Furthermore, they may combine this data with other information in order to provide and enhance our goods, services, and content (additional details below). You acknowledge that your information may be shared with BitBlockAi, Inc. even if you do not reside in the United States of America (the "US"). BitBlockAi, Inc. is a company that provides global support for all Services, including technical infrastructure, product development, security and compliance, fraud prevention, and customer support.
If you have any issues concerning your bbAi Wallet, your personal information, or our Privacy Statement, please email support@BitBlockAi.com. We will respond as soon as possible.
WE COLLECT AND USE YOUR PERSONAL INFORMATION.
Some personal information about you will be required before we can create your wallet and provide you access to our Services. According to the terms of the agreement, this information is required by law (for example, to validate your identity), is necessary to provide the requested services (for example, your bank account number must be entered in order to link your bank account to bbAi), or is beneficial for specific stated purposes, as explained below. As we develop new products and services, you may be required to give more information.
Please keep in mind that if you choose not to share some information with us, we may be unable to serve you or provide you with our Services as efficiently as we might otherwise be able to. Any information you provide that is not absolutely required is done so voluntarily on your part.
You have the option of providing us with the following sorts of information:
• Your full name, birthday, nationality, gender, signature, utility bills, photos, phone number, home address, and/or email address are all required information.
Information about government-issued identification documents such as a passport or driver's license as well as national identity cards and state identification cards. Other information that may be required to comply with financial or anti-money laundering regulations may include a tax identification number, a passport number, a national identity card number, a state identification card number, and/or any other information deemed necessary to comply with financial or anti-money laundering regulations.
Personal identifying information for any important beneficial owners, as well as the Employer Identification Number (or a comparable government-issued number), evidence of legal formation (e.g., Articles of Incorporation).
• Financial information, such as bank account information, primary account number (PAN) for payment cards, transaction history, trade data, and/or tax identification information, is collected.
When you use our Services, we collect information about the transactions you conduct. This information may include the recipient's name and your name, as well as the amount of the transaction and/or the time the transaction occurred.
• Employment information, such as the location of the office, the title of the employment, and/or a description of the work
correspondence, such as replies to surveys and information given to our customer support or user research departments.
We gather information about you in an automated manner.
If you connect with the Sites or use the Services in a way that requires no interaction on your part, some kinds of information may be obtained automatically, to the extent authorized by applicable law. This information assists us in resolving customer service concerns, improving the functioning of our Sites and apps, providing a more streamlined and customized experience, and protecting your account from fraud by identifying illegal access to your account. The following information is automatically gathered:
• Online identifiers include geolocation/tracking information, browser fingerprinting, operating system, browser name and version, and/or personal IP addresses, to mention a few.
Our server logs, for example, may include the following information that we receive and keep automatically: For example,
When you visit our Sites and use our Services, we collect information about you, including the websites you visit and the links you click; the type of device you are using and the unique identifier for that device; device events (including crashes, system activity, and hardware configurations; browser type, browser language; the date and time of your request; the referring URL; and the referring URL. We also collect information about your interaction with our Sites and Services, including the websites you visit and the links you click.
Additionally, if you access our Sites via an external connection, such as a link to a third-party website, we may use identifiers to distinguish you from other visitors to our Sites.
Obtaining information from other parties
We may get information about you from third-party sources from time to time, if this is needed or authorized by current legislation. There are a number of different sources, including the following:
The information we get about you is obtained from public databases, credit bureaus, and partners for the purpose of identification verification. We do so in line with existing legislation. Using a combination of government data and publicly accessible information about you, World-Check and other identity verification partners establish your identification. Among the pieces of information that may be collected are: your name and residence, work title and public employment profile, credit history, and status on any government-maintained sanctions lists, to mention a few examples. In order to comply with our legal requirements, which include anti-money laundering regulations, we must collect and store this information. In rare cases, we may need to collect extra information about you in order to evaluate risk and verify that our Services are not being used fraudulently or for other illegal reasons. Processors are required in some cases to enable us to fulfill our contractual responsibilities to you and other customers and clients. Detailed information on how personal data is gathered and processed is provided in the World-Privacy Check Privacy Statement, which is accessible at https://www.refinitiv.com/en/products/world-check-kyc-screening/privacy-statement.
In order to verify that parties utilizing our Services are not engaging in banned or unlawful behavior as described in our Terms, we may analyze our public blockchain data. We may also conduct research and development on transaction patterns based on the data we collect from our public blockchain.
In accordance with current legislation, joint marketing partners and resellers may exchange information about you with us in order to assist us in determining which of our Services may be of interest to you.
DATA THAT HAS BEEN ANONYMIZED AND AGGREGATED
In addition, BitBlockAi retains the right to use anonymized or aggregated customer data for any business purpose, including but not limited to: gaining a better understanding of customer requirements and habits, improving our products and services, conducting business intelligence and marketing, and identifying security concerns Our own analytics on anonymized data may be performed in-house, or we may contract with other parties to do analytics on our behalf.
Transaction data, click-stream data, performance indicators, and fraud indicators are all examples of the types of data that may be protected with anonymization.
THE MANAGEMENT OF YOUR PERSONAL INFORMATION
Our major goal in collecting personal information is to ensure that your experience is safe, easy, and efficient, as well as tailored to your individual interests and needs. Personal information is used in general to develop, run, provide, and update our Services, content, and advertising, as well as to avoid loss and fight fraud. We also utilize personal information to prevent loss and combat fraud.
The following uses for which this data may be used are as follows:
In order to ensure that all applicable laws and regulations are obeyed,
We are governed by laws and regulations that demand the collection, use, and retention of certain kinds of personal information in order to provide our core Services. Customers that use our Services must be identified and verified using bbAi in order to comply with applicable anti-money laundering rules, for example. This involves the gathering and storing of your picture identity documents, among other things. Aside from that, we verify your identification by cross-referencing the personal information you supply with third-party databases and public records. It is possible that we may request additional information from you if you wish to connect a bank account to your bbAi Wallet. To confirm your identity or address, and/or to manage risk in accordance with relevant legislation, we may combine this information with information from third-party service providers operating on our behalf. If you do not supply the requested personal information, we will be forced to terminate your account.
2) To abide by the terms of our user agreement and any other agreements that we may have with you.
It is critical for both bbAi and its customers that we actively monitor, investigate, prevent, and mitigate any potentially prohibited or illegal activities; that we enforce our agreements with third parties; and that we prevent and detect violations of our posted user agreement or other Service agreements. Additionally, we may be obligated to charge you for the use of our Services under certain circumstances. Your account activity and interactions with our Services are tracked by us, and we gather information about your account use and interactions with our Services. We may use any personal information we gather about you for these reasons, and we reserve the right to do so. Otherwise, your account will be terminated if you do not consent to such processing.
Fraud, money laundering, and/or terrorism funding are among the crimes that must be detected and prevented.
In order to help us detect, prevent, and mitigate fraud and misuse of our services, as well as to protect you from account breach or money loss, we collect and handle your personal data on a secure server.
4) To offer BitBlockAi with the services it requires.
We process your personal data in order to provide you with the Services you have requested. When you use our platform to hold money, for example, we need specific information about you, such as your identity, contact information, and payment information, in order to process your transaction. We will not be able to provide you with Services if we do not have this information in our possession. When providing identity verification and/or fraud prevention services, third-party service providers, such as identity verification services, may also have access to and/or collect your personal information, depending on the circumstances.
The Service's connection should be made more convenient.
Administrative or account-related information may be sent to you in order to keep you up to date on our Services, to notify you of important security problems or system changes, or to provide you with other transaction-related information. You may be unaware of crucial account changes that might interfere with your ability to utilize our Services if you do not get such alerts. The receipt of vital service communications, such as emails or text messages, that are needed by law or for your security cannot be canceled.
To give high levels of customer service to all of our clients.
When you contact us to settle any complaints, disputes, recoup money, or troubleshoot difficulties, we will process your personal information. Without processing your personal information for these reasons, we will be unable to provide you with the Services or guarantee that you continue to use them after you have requested them.